Concrete Cares Spreading Pink All Over the Country

Concrete-Cares-WOC-2013-3 - Copy  ConcreteCares.com — A pink pour at World of Concrete, photos and story featured in a blog post at the Concrete Cares website. World of Concrete Going Pink | WOC 2013

The Concrete Decor Show was the setting for the 1st Annual Silent Auction for Concrete Cares featuring the work of 20 concrete artisans ConcreteDecorShowand raising $500 to donate to the Charlotte Chapter of Susan G. Komen Foundation in March.  Concrete Artisans Like Pink | | Concrete Decor Show 2013

Read more about the news from Concrete Cares at the Concrete Cares Newsletter 

Extra news includes the availability of Concrete Cares T-Shirts with the pink logo. Sizes and prices are listed at ConcreteCares.com along with photos of the shirt and teams for the Concrete Cares projects who are proudly wearing their T-shirts. The intention of Concrete Cares is to join the fight to defeat Breast Cancer, encouraging a pour of pink concrete in every state by October, 2013.  Concrete Cares T-Shirts

Concrete-Cares-O'Brien-truck

Give Your Elevator Speech a Pair of Concrete Shoes

Going Up on Your Elevator SpeechHave you gotten your ‘elevator speech’ all memorized? Or even figured out? Well, according a real estate agent whose opinions I appreciate, you should be getting ready to ‘get ridda’ that speech. As late as November, 2012, you can find new cues and keys to perfecting your message as noted in this article entitled, How to Craft the Perfect Elevator Speech.”

How cool is that? Throw YOURSELF out of the networking equation and enjoy every meeting that you attend from this moment forward! Don’t go away from your family or other things that you enjoy for any encounter that doesn’t interest you.

Karri Flatta, Realtor in Alberta, Canada wrote that she’s setting an intention to have no elevator speech and to not be ‘pitchy’ in any encounter. Rather, she may give someone her business card if they ask and she remembered to put cards in her purse as she mentions in her post Why This Lethbridge Real Estate Agent Has No Elevator Pitch.

Flatta points out that practicing the elevator speech to be sure it is embedded in your mind is pushing the envelope too far. Asking for feedback about how well the speech delivery is polished is akin to acting. She says her business isn’t acting, it is REAL estate.

Your decorative concrete business isn’t acting school either. It is very REAL and very about meeting the needs of people who have cracks they want fixed or some other rock-hard issue troubling them.

This isn’t as easy as it sounds, but if you can come away from a meeting knowing much more about the other people there and their needs than they have heard from you (maybe know about you), you’ve done the best marketing. Your business is in the place because of your customers. If you don’t have a customer, you have no need to be out there messing with concrete in all kinds of weather. You coulda been playing golf!

In his book, Endless Referrals, Bob Burg recommends that you don’t take YOUR business cards with you at all, but that you gather other people’s cards and stories. Then, you can send them a note later, solidifying the connection. Then give them a call to tell them you’re glad you met them.

Where does the proverbial elevator speech have a place in your business life? I can promise you that when you have worked out your speech, you don’t have to spout it out everywhere to be confident in who you are. The speech strengthens your self-understanding. You will have a better experience at networking events or when meeting other people when you’ve gotten past the tentative feelings about the value of what you have to offer. That tentativeness is certainly something to talk yourself out of. Dumping it on anyone who has the misfortune to be standing still near you is just being ‘pitchy.’

 

ACI Concrete Flatwork Finisher Certification | Springdale, AR | 1/14/13 | Advanced Workbook Study Required

Double Tree Hotel in Springdale, AR is the location for the upcoming ACI Concrete Flatwork Finisher Certification class.  Call  501-663-8338 for more information

“Why you should attend: Some project specifications already do, and many more in the future will, require the finisher to be ACI certified. Designers, inspectors and supervisors can improve their level of knowledge and demonstrate that ability by having a valid certification card.”

Business effort to keep acknowledgment of your skills is a marketing tool that will stand you in good stead. Prove that you can do the job well and that you know your stuff. The certification in combination with sufficient work experience can lead to Finisher status, according to the flyer for the class.

This information was made available to me through Murray Decorative Concrete Supply who recently opened a new store in Springdale, AR. Their store in Shawnee, KS has been offering concrete supplies to decorative concrete contractors for several years. You can learn more about the class and the decorative concrete supply situation at Murray Decorative Concrete Supply’s website. http://murraydecorative.com

 

Knowledge and Skill for Decorative Concrete | Best Marketing

When a decorative concrete contractor knows how to do the work, the customers invest their trust in ‘evangelizing’ for that decorative concrete business.

Sometimes, that knowledge can expand to understanding legal issues with concrete. There is a Legal Issues in Concrete workshop in North Little Rock, AR on Friday, January 11 at Wyndham Riverfront Hotel. Jeffrey W. Coleman, P.E., FACI, Attorney at Law will be the presenter. Contact 501-663-2771.

Discussions include

  • Why Concrete Cracks
  • When is Cracking Expected
  • Managing Owner Expectations Case Law ”
    • Cracking is “normal and expected”
    • Cracking is a “Defect”
  • Standard Contractor Care and Performance Your questions his answers

Training like this helps your confidence and your ability to deliver good customer care. This information comes to you from Murray Decorative Concrete Supply who had stores in Shawnee, Kansas and Springdale, Arkansas. Http://murraydecorative.com

 

Even Simpler | More Uncomplicated | Easier

 

 

You may find some pages changed or even removed from the Red Leaf information. I’ve gone to a super simple, uber uncomplicated and even easier system to tell you about the website building services from Red Leaf.  The sort of thing that makes the Red Leaf concept of standing out from all the others.   The sort of set-up that lets you get your decorative concrete message online for current and future customers.

 

Simplied | Uncomplicated | Easy

I’ve made some changes in the Design Possibilities and the Show me the Money information.  You still have a wide range of choices for your website design — attractive, uncomplicated themes.  And you have some simplified packages to choose from when deciding how you want to move toward your new website.

The biggest changes have come in the packages that we would use when working together to get a website for you.  The minimalist package is the least expensive in terms of cash to me. You or your staff or family will take over the day to day care of your website because some of you already know how WordPress works.

The Booster Package will get you all set up with a design of your choice.  I will add your material for you in the first go around and get your website rolling.  I will be available at a low annual rate to keep your maintenance and changes going on while you are out working at what you do best — Decorative Concrete.

As an afterthought, I’ve added a social media strategy option that will help you determine how you want to use Social Media such as Facebook, LinkedIn, Google+, YouTube, Twitter, SlideShare, and Pinterest to market your work.

Things are set up to be uncomplicated and efficient for you.  Feel free to contact me with any questions.

 

Concrete Dust says “Engrave-A-Crete Training has Special Offer!”

Engrave-A-Crete, according to new post over at Concrete Dust, has some juicy specials added to their normally over-the-top quality decorative concrete training! It all just got better!

Anyone familiar with decorative concrete knows about the impressive hands-on training sessions held in the state of the art training facility at Mansfield, Missouri.  In the April 25-27, 2012 session, they are including a free wasp and a free stain kit along with the great food and hospitality for the information packed training.

The instructors are guys who’ve been there and had everything that could go wrong happen to them.  They are ready to answer all questions and offer tech support after the fact when you take on your next decorative concrete project.

Don’t miss out on a great deal to get your decorative concrete hands-on training with the super high quality tools offered by Engrave-A-Crete.  Those Concrete Resurrection Stains and Sealers are equally high quality. They’ve got a shipping system that is to be envied, plus when the UPS truck hits Hwy 60, its a clear shot east and west for speedy deliveries.

Decorative concrete may not be your full time game — maybe you only have a basement floor in your mother-in-law’s house that needs to be beautiful and low maintenance.  That is how many contractors got started — something small for themselves, then the art and easy operation took over.

Call 800-884-2114 today to get details about the April session before the seats are all filled up.  There is a limit of 21 students.

Answer Your Phone Intelligently | Don’t Risk Living on Luck

Yesterday, I read an intriguing blog post at Denise Griffitts  ”How Answering Your Phone Can Hurt Your Business”.  As the story goes, Denise had a flyer placed on her door for handyman services.  She called the numbers and received less than stellar response.  These people may have been highly skilled, but they were so ill-prepared to answer their phone and interact with prospects that they came off as bumblers in Denise’s eyes.  Her description of their response would rate more as rudeness in my book.

The sort of people who were not trustworthy; whose skills are extremely suspect.  Their efforts at enterprise that could make a change in their economy were sabotaged by none less than themselves.
No one can afford to do that!  When you get ready to hang your shingle out for decorative concrete, one little technique you can apply to your phone is to answer with your name.  ”Hello, this is Joe”  or simply “This is Joe”.
Even a gentle “Hello” leaves the phone conversation hanging and someone uncomfortable.  The caller has to pry your identity out of you.  If someone dialed a wrong number, you’ve cleared that up in an exceptionally professional manner by answering with your name.
Customer service begins long before the typical mental picture of dealing with a complaint.  Every prospect must be treated as if they are a customer right now.  There are two value points of view in place — value to the prospect and value to you.  You have a skill to offer that is valuable to them; they have business/money to offer that is valuable to you. That first phone contact can determine your future in many ways, with $$$$ being the one that will count for you.  You can goof off, be sloppy and get lucky a few times when someone hounds you to come and work for them despite reservations.  Or you can take the lead, show your prospect how valuable they are to you by being ready to do business, being polite and pleasant.   Will you settle for lucky or will you be all you can be?  Your choice!

Joy in a Paper Bag

Last week DH made short work of a bag of ‘instant’ concrete — I’m not sure about the brand, but you know what I mean.  That paper bag of magic mix is making me a happy gal!
He poured a stem wall for the window/wall on this new project that eliminates the temptation of a garage under our house. And closes a “pneumonia hole” that called itself a garage door. The garage door was invitation to mice, turtles and attracted snakes.  The feline building inspectors are in for a big surprise with no massive entry left open for them to enter, check things, then hide out.
The door is in (I hate helping to carry heavy doors) and the window on order.  Should have been here last Friday, but will be here NEXT Friday.
When he finished, there was a couple quarts of concrete left in the wheelbarrow.  Using a demoted kitchen spoon (I keep and re-purpose a lot of ‘tools’), we scooped the mix into a couple ice cream bucket forms to make stepping stones or plant stands.  Something wonderful, I’m sure.  While we were intent on that, one of the cats jumped into the soupy stem wall form and left DEEP prints — all four.  She was in and out FAST!  The buckets had to share a little of their bounty to fix the tracks.  Then all was well.
There is more concrete conversation about this project, but it is ‘finger pointing’ so I will save that for a ‘snarky’ post later.  Rebar is either not part of ‘some people’s’ plan or completely foreign to their thinking.
Keep your trowel clean till next time!

Hello world!

Red Leaf is so happy to be here and ready to build websites for decorative concrete contractors.